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Appointments & Consultations
To schedule an appointment, please call: .
New patients are always welcome. Our staff will be pleased to assist you and will make all efforts to accommodate your schedule. Everyone at our office is at your service.
Office Hours
Our office hours are 8am - 5pm, Monday-Friday, by appointment only. The office is closed on Saturdays and Sundays.
Hospital Affiliation
- DeKalb Medical Center
- Decatur Hospital
Refraction Policy
Refraction determines the patient's need for corrective lenses (glasses). However, it can also detect vision loss. Sometimes this loss can be slow, progressive, and go unnoticed by the patient. The test can reveal other conditions that the patient may not detect.
Click here for more details about our Refraction Policy.
Insurance Policies
- We accept PPO & POS plans from all insurance companies
- We are in network forĀ Aetna and United Healthcare HMOs
- Outstanding deductibles and co-payments must be paid for at the visit
- We accept most nationally recognized Workers Compensation Plans
- Patients who have been in an accident must pay for all services and file for their own insurance reimbursement
- The patient is responsible for all fees that are not covered by their insurance company and payment is due within 60 days of the billing
- For patients with insurance plans where we are not in network, there is a Consumer Choice Option. As of January 1, 2000, all HMO's must provide subscribers with the option of having an out of network physician. The legislation was written to promote continuity of care in the patient/provider relationship. This policy also reduces the amount of times a patient changes doctors due to insurance coverage changes. Contact your insurance company's customer service department to exercise your Consumer Choice Option. This change in provider status must be confirmed prior to your scheduled office visit
- We are not accepting new Medicaid patients at this time
Billing & Payment Policy
- Over 95% of all claims are submitted electronically, on the same day of service
- If we do not receive a response from your insurance carrier within 60 days, you will receive a statement and will need to contact your insurance carrier regarding payment. The balance due for medical services will be your responsibility
- Patients are billed monthly
- All patient accounts over 61 days old are placed with an outside collection agency. Patients are then responsible for their balance and all collection fees
- We accept: Cash, Checks, MasterCard, Visa, American Express and Discover
- Checks are electronically debited at the time of service
- There is a $25 fee for all returned checks
Click here to view our Office Financial Policy Form.
Privacy Policy
Click here to view our HIPAA form.
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